Most FiveM server issues fall into one of the categories below. Check these before opening a support ticket.
Server won't start
- Check the Console tab in the panel for error messages.
- A missing or invalid
sv_licenseKeyinserver.cfgwill prevent the server from starting. Get a free key at keymaster.fivem.net. - If a resource fails to load, the server may crash. Comment out recently added
ensurelines one at a time to find the culprit.
Players cannot connect
- Confirm the server status is Running in the panel.
- Check the port, default is
30120. Some resources change this; verify inserver.cfg. - Make sure players are using an up-to-date FiveM client.
- If the server is password protected, ensure players have the correct password.
Resource errors / script crashes
- Read the error in the Console tab, it usually names the resource and the line number.
- Check the resource is compatible with your FiveM server version (Artifact version).
- Ensure dependencies are loaded before the resource in
server.cfg.
High ping / lag
- Check player count, more players use more RAM and CPU.
- Disable or remove resource-heavy scripts you are not using.
- Use the Startup tab in the panel to review your server's resource allocation.
Server keeps crashing
- Check the console for the last messages before the crash.
- Try disabling all custom resources to see if the vanilla server is stable.
- Re-add resources one at a time to identify the bad one.
Still stuck? Open a ticket in our Discord or email support@8bit-hosting.com.
8Bit Hosting