Last updated: 6 June 2026
1. Pricing & Billing Cycles
All prices are in GBP (£). Services are billed in advance on the cycle selected at checkout:
- Monthly — renewed every 30 days
- Quarterly — renewed every 90 days
- Yearly — renewed every 365 days (discounted rate)
An invoice is generated at the start of each billing cycle. You will receive an email notification when an invoice is due.
2. Payment Methods
We currently accept:
- Stripe — credit/debit card (Visa, Mastercard, American Express)
- PayPal — PayPal balance or linked card
All payments are processed securely by our payment partners. We do not store your card details.
3. Late Payments & Suspension
If payment is not received by the invoice due date:
- Day 0 (due date): invoice becomes overdue — reminder email sent
- Day 3: service is suspended (your data is preserved)
- Day 7: final reminder sent; continued non-payment may lead to termination
- Day 14: service may be permanently terminated and data deleted
You can reactivate a suspended service at any time by paying the outstanding invoice in full. If you are having difficulty, please contact support before your service is terminated — we will always try to help.
4. Renewals
Services do not auto-renew automatically. You will receive renewal invoices by email in advance. You are responsible for ensuring payment is made by the due date. Keep your email address up to date in your account settings.
5. Upgrades & Downgrades
You can upgrade or downgrade your plan at any time through your account dashboard. Upgrades take effect immediately; downgrades take effect at the next billing cycle. Credit for unused time may be applied to your account balance where applicable.
6. Refunds
See our Refund Policy for full details. We offer a 72-hour money-back guarantee on initial purchases. Renewals are non-refundable.
7. Chargebacks & Disputes
If you have a billing concern, please contact us first — we resolve disputes quickly and fairly. Initiating a chargeback or payment dispute without contacting us first may result in:
- Immediate suspension of your service
- Permanent account ban
- Recovery of any chargeback fees incurred
We take fraudulent chargebacks seriously and will provide full transaction evidence to payment processors.
8. Price Changes
We reserve the right to adjust pricing. Any price changes will be communicated at least 30 days in advance via email. You may cancel your service before the new pricing takes effect if you do not wish to continue.
9. Contact
For billing queries: support@8bit-hosting.com or open a ticket in our Discord server.
8Bit Hosting