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VPS & VDS Guide

How to Connect to Your VPS via SSH

SSH (Secure Shell) lets you control your VPS from a terminal. Your IP address, username (root), and password are in the credentials email you received when your server was set up.

Connecting from Windows

Windows 10 and 11 include a built-in SSH client. Open Command Prompt or PowerShell and run:

ssh root@YOUR_IP_ADDRESS

When prompted, enter your root password. You will not see characters as you type. That is normal.

Alternatively, you can use PuTTY:

  1. Download and open PuTTY
  2. Enter your server's IP address in the Host Name field
  3. Leave the port as 22 and click Open
  4. Log in as root and enter your password

Connecting from Mac or Linux

Open Terminal and run:

ssh root@YOUR_IP_ADDRESS

Enter your root password when prompted.

Troubleshooting connection issues

  • Connection refused: Your server may still be starting up. Wait 2 to 3 minutes and try again.
  • Connection timed out: Double-check the IP address in your credentials email or the Server Portal.
  • Permission denied: Make sure you are using the correct password. You can view your password in the Server Portal under your server details.

Still stuck? Open a support ticket and we will help.

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