SUPPORT DOCS

Knowledge Base

Guides, how-tos and troubleshooting for every game we host.

General Guides (16)

How to Invite Guest Users (Sub-Users) to Your Server

Let a friend, admin or co-owner log into your game server without sharing your account. Step-by-step guide to adding sub-users...

How to Connect to Your Server via SFTP (FileZilla Guide)

Upload large world saves, modpacks or plugin folders quickly using FileZilla and SFTP — much faster than the in-browser file...

How to Set Up and Use Off-Site Backups

Off-site backups save an encrypted copy of your server to separate hardware. Set up a plan, create snapshots and restore...

How to Create a MySQL Database for Your Server

Some plugins need a MySQL database. Create one in seconds from the panel and connect it to any plugin that...

How to Get a Free Custom Connect Address for Your Server

Get a free yourname.8bit-hosting.com address so players connect with a name instead of an IP — set up in under...

How to Automate Your Server with Schedules

Set up automatic restarts, timed commands, world saves and more using the built-in scheduler.

How to Use the 8Bit Hosting Game Panel

A full illustrated guide to every section of the 8Bit Hosting control panel — console, files, backups, schedules, SFTP and...

Choosing the Right Plan: RAM, Slots & Storage Explained

Not sure which plan to pick? Here is how to match RAM, player slots and disk to your needs.

Game Server Security: Best Practices

Simple steps to keep your game server secure and your admin access safe.

Automating Your Server: Schedules, Backups & Restarts

How to automate restarts, backups and timed commands using the Schedules feature in the panel.

Getting Started with 8Bit Hosting

Everything you need to know to get your first 8Bit server live in under five minutes.

How to Use the 8Bit Hosting Game Panel

A full walkthrough of every section of your Pterodactyl control panel — console, files, backups, schedules and more.

Connecting to Your Server via SFTP

How to connect to your game server's files using an SFTP client like FileZilla or WinSCP.

Using a Custom Domain or Connect Address

How to give your game server a custom domain name or a free .8bit-hosting.com connect address.

Backing Up Your Server

How to create, restore and automate backups using both the panel Backups tab and the automatic off-site Premium Backups system.

Free Trials Explained

What the free 2-hour trial includes, how it works and what happens when the time runs out.

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